Frequently Asked Questions

1. What is MakhanaMandi? +

MakhanaMandi is a digital marketplace and trade intelligence platform designed to help participants discover Makhana businesses, products, listings, market information and potential business connections.

2. Who can use MakhanaMandi? +

MakhanaMandi can be used by Makhana farmers, processors, manufacturers, wholesalers, traders, exporters, brands, distributors, retailers and other participants in the Makhana ecosystem.

3. Can buyers find Makhana suppliers on MakhanaMandi? +

Yes. Buyers can explore available marketplace listings and review information provided by businesses to identify potentially relevant suppliers and products.

4. Can sellers list Makhana products? +

Yes. Registered businesses can create relevant marketplace listings according to the available listing fields, platform rules and applicable verification requirements.

5. Do I need an account to browse listings? +

Public marketplace information may be browsed without an account. Certain activities, such as creating listings or managing business information, may require registration and authentication.

6. How do I create a business profile? +

Register or log in to your account and follow the available business setup process. The business profile should contain accurate information and supporting evidence where requested.

7. Can one business have multiple users? +

Yes. MakhanaMandi supports a business structure in which one business can have multiple associated users, subject to the platform’s permissions and business access rules.

8. Can one user manage multiple businesses? +

The current business access architecture assigns one user to only one business. Additional business access should follow the platform’s applicable account and permission structure.

9. What types of Makhana products can be listed? +

Depending on the listing category, products may include raw Makhana, processed Makhana, roasted Makhana, flavoured products, powder, vermicelli, pasta, health drinks, cookies and other supported products.

10. What is raw Makhana? +

Raw Makhana refers to Makhana that has not been presented as a finished flavoured or otherwise processed consumer product. Its exact characteristics should be described by the listing business.

11. What is Makhana Gudi? +

Makhana Gudi is a form of Makhana material traded using supported quantity units such as kilogram, quintal and metric ton. The applicable product specification should be checked in each listing.

12. What is Suta grading in Makhana? +

Suta is a grading reference used for Makhana size classification. In the platform’s grading reference, one Suta is approximately 3.17 millimetres. Actual quality should be evaluated using the complete product specification.

13. Which quantity units are supported for Makhana Gudi? +

Supported quantity units for Makhana Gudi include kilogram, quintal and metric ton. The conversion reference is 1,000 kilograms = 10 quintals = 1 metric ton.

14. How are Makhana Gudi prices displayed? +

Makhana Gudi prices are normalized and displayed per quintal for comparison across supported quantity units.

15. What is the difference between a listing and a completed transaction? +

A listing communicates an available offer or requirement. It does not by itself establish that a transaction has been completed. A transaction requires the relevant parties to agree and complete the applicable process.

16. Can buyers and sellers contact each other? +

MakhanaMandi is designed to help marketplace participants discover businesses and establish relevant business connections. Available contact and communication options depend on account access and platform functionality.

17. Does a listing guarantee product availability? +

No. Listing information may change over time. Buyers should confirm current availability, quantity, specifications, price, delivery terms and other commercial details directly with the concerned business.

18. Should users independently verify listing information? +

Yes. Users should conduct appropriate commercial, legal, quality, financial and operational checks before entering into a business arrangement.

19. What is the MRI Score? +

The MakhanaMandi Reliability Index, or MRI, is a business-level reliability framework that organizes trust-related signals across multiple categories to support more informed marketplace decisions.

20. Does the MRI Score guarantee a business transaction? +

No. MRI is an information and reliability signal. It does not guarantee product quality, payment performance, delivery, commercial success or completion of any transaction.

21. What information may contribute to MRI? +

MRI may consider business identity and legal information, credentials and certifications, physical verification, marketplace experience, marketplace activity and other defined reliability categories under the applicable MRI framework.

22. Can MRI information change over time? +

Yes. Reliability information may change when new evidence, verification events, marketplace activity or other eligible signals become available.

23. What is business verification? +

Business verification is a process used to review selected business information or evidence. Verification scope, status and limitations should be understood from the relevant business profile and verification policy.

24. Does verification mean that every business claim is guaranteed? +

No. Verification is limited to the information and scope reviewed under the applicable process. Users should still conduct their own due diligence.

25. What should I do if I find suspicious information? +

Users should avoid relying on questionable information and report the concern through the available platform contact or reporting channel, including relevant details and supporting evidence where possible.

26. Can a marketplace listing be closed? +

Yes. Listings may be closed according to the supported listing lifecycle. A closure may record an outcome outside MakhanaMandi or a transaction completed through the platform, depending on the selected process.

27. What is the difference between closure outside MMX and closure at MMX? +

Closure outside MMX records that the parties completed or reported an outcome outside the platform. Closure at MMX follows the platform’s applicable validation and counterparty acceptance requirements.

28. Are ratings connected to MRI? +

Ratings from eligible transactions completed through the applicable MakhanaMandi process may contribute to MRI-related signals. Ratings from transactions closed outside the platform are not automatically treated in the same way.

29. What is a distributorship offer listing? +

A distributorship offer listing is a paid listing type intended for a business offering distributorship opportunities for supported Makhana product categories and locations.

30. What is a distributorship wanted listing? +

A distributorship wanted listing is intended for a party seeking a distributorship opportunity for supported products and locations.

31. Is FSSAI required for a distributorship offer? +

FSSAI information is mandatory for the distributorship offer listing type, subject to the applicable platform requirements and validation process.

32. What are the available distributorship listing durations? +

The available paid distributorship listing durations include 3 months, 6 months and 12 months, subject to the applicable plans and terms.

33. What are the distributorship listing prices? +

The configured example prices are ₹1,199 for 3 months, ₹1,999 for 6 months and ₹2,499 for 12 months. Users should confirm the current price shown at the time of purchase.

34. Can distributorship listings cover multiple districts? +

A distributorship listing can specify locations across up to three districts, subject to the supported form fields and applicable listing rules.

35. Which product categories are supported for distributorship listings? +

Supported product categories include raw Makhana, plain roasted Makhana, flavoured Makhana, sweet-coated Makhana, powder, vermicelli, pasta, health drinks and cookies.

36. Which packaging formats are supported for distributorship listings? +

Supported packaging formats include jars, stand-up pouches and pillow pouches, subject to the listing form and applicable product configuration.

37. Can a business upload a brand logo for a distributorship listing? +

Yes. The distributorship listing process supports a brand logo upload, subject to the applicable file, content and validation requirements.

38. Can a distributorship listing include multiple product images? +

The listing supports one product image that can visually combine up to three products, subject to the applicable image requirements.

39. Does MakhanaMandi charge a platform fee on Makhana product transactions? +

No. MakhanaMandi does not charge a platform fee on Makhana product transactions. Buyers and sellers can connect through the marketplace without a platform fee being charged on their Makhana product transaction turnover. Any separate paid services, such as distributorship listings, are governed by their applicable pricing and terms.

40. Are distributorship listings free? +

Distributorship offer and distributorship wanted listings are paid listing types. Their applicable pricing, duration, bundle options and terms should be reviewed before purchase.

41. Are marketplace product listings free? +

Makhana product marketplace listings are intended to support free listing access. Separate paid services, including applicable distributorship listing products, are governed by their own pricing and terms.

42. Can listing information be edited after publication? +

Editing availability depends on the listing type, account permissions and platform workflow. Users should use the relevant listing management interface where editing is supported.

43. How can I find current Makhana market prices? +

Users can visit the Live Makhana Price section to review available market price information. Price data should be interpreted with attention to location, grade, quantity, quality, date and other relevant factors.

44. Are Makhana prices the same in every district? +

Not necessarily. Market prices can differ by business location, grade, quality, quantity, supply conditions and commercial terms. MakhanaMandi’s price information is based on the applicable business-location methodology.

45. Does product origin determine the displayed market price? +

The MakhanaMandi price methodology emphasizes business location, including the relevant district, rather than relying only on product origin.

46. Does MakhanaMandi guarantee the lowest market price? +

No. Displayed market information is intended to support comparison and understanding. Users should confirm commercial terms and independently assess whether a quoted price is suitable.

47. Which languages does MakhanaMandi support? +

MakhanaMandi is designed to support 43 languages. Availability of translated content may vary by page, language and translation coverage, with the configured fallback language used where a translation is unavailable.

48. How does language selection work? +

The platform can use account language preferences, language cookies and browser language information according to its locale resolution process. English is the configured fallback language.

49. How can I contact MakhanaMandi? +

Users can use the available Contact section or other official platform contact channels for questions about the marketplace, listings, plans, accounts, verification and platform conduct.

50. What should I check before making a trade? +

Confirm the counterparty’s identity, product specification, grade, quantity, price, quality, payment terms, delivery arrangements, legal requirements and any other commercial conditions before proceeding.

51. Does MakhanaMandi act as a substitute for due diligence? +

No. MakhanaMandi provides marketplace information and trade intelligence features, but users remain responsible for their own due diligence, negotiations, contractual decisions and compliance obligations.

52. How can I get help using MakhanaMandi? +

Review the relevant platform information pages, verification policy, listing instructions and available contact channels. Provide specific details when requesting support so the issue can be assessed accurately.