Privacy Policy

Effective Date: [Insert Date]

Welcome to Makhana Mandi (https://makhanamandi.in). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform and services.

1. About Us

Makhana Mandi is a digital B2B platform designed to connect buyers, sellers, service providers, and stakeholders within the Makhana ecosystem. The platform facilitates business discovery, listings, communication, and ecosystem services including logistics, compliance, packaging, and export support.

2. Information We Collect

a) Information You Provide

  • Name, business name, and contact details
  • Email address and phone number
  • Business location and address
  • Product or service listings
  • Business registration or compliance details (if submitted)
  • Communication messages exchanged through the platform

b) Automatically Collected Information

  • IP address
  • Browser type and device information
  • Usage behavior and interaction data
  • Cookies and analytics data

3. How We Use Your Information

Your information is used to:

  • Enable buyers and sellers to connect and conduct business
  • Display listings and marketplace profiles
  • Facilitate communication between users
  • Recommend relevant products and services
  • Improve platform functionality and user experience
  • Provide customer support
  • Ensure platform safety and prevent misuse
  • Comply with legal obligations

4. Information Sharing

We may share information under the following circumstances:

  • With other users when you publish listings or business details
  • With service providers relevant to your business requirements
  • With logistics, compliance, or export partners when requested by you
  • With legal authorities when required by law

We do not sell personal data to third parties.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, understand platform usage, and improve performance. You may control cookies through your browser settings.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no digital platform can guarantee absolute security.

7. User Responsibilities

  • Provide accurate business information
  • Maintain confidentiality of account credentials
  • Use the platform only for lawful business purposes

8. Third-Party Links

Our platform may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party platforms.

9. Data Retention

We retain information as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain platform integrity.

10. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account data

Requests can be submitted using the contact details below.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Makhana Mandi
Website: https://makhanamandi.in
Email: [Insert Official Email]
Address: [Insert Organization Address]

By using Makhana Mandi, you agree to the terms outlined in this Privacy Policy.